
Frequently asked Questions
Have questions? You’re not alone. Below are answers to some of the most common questions about services, scheduling, insurance, and treatment at The Healing Place Psychiatry.
All appointments are conducted securely via telehealth. Patients must be physically located in Texas at the time of their appointment.
Yes. Insurance is processed through Headway. If you plan to use insurance, please select the insurance scheduling option and complete any required Headway registration and verification steps prior to your appointment.
Yes. Self-pay and out-of-network appointments are available. Please select the self-pay/out-of-network scheduling option when booking.
Yes. Upon request, a superbill may be provided for patients seeking reimbursement through their out-of-network insurance benefits. Reimbursement is not guaranteed and is determined by your insurance carrier.
A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Appointments canceled with less than 24 hours’ notice and missed appointments may be subject to a $75 fee.
Fees paid for completed services are non-refundable. Refunds are not provided for completed appointments, missed appointments, late cancellations, administrative services, forms, letters, or record requests. If a billing error occurs, appropriate corrections will be made promptly.
You will receive secure intake forms and appointment instructions by email and/or text. All required paperwork must be completed at least 48 hours before your appointment.
The Healing Place Psychiatry currently provides psychiatric care for adults (18 years and older) located in Texas.
The Healing Place Psychiatry provides psychiatric care for adults located in Texas. Common concerns treated include anxiety, depression, trauma, PTSD, ADHD, bipolar disorder, sleep concerns, stress, burnout, panic symptoms, and other mood-related conditions.
Treatment recommendations are individualized based on each patient’s clinical needs, medical history, and current symptoms. The Healing Place Psychiatry does not currently prescribe stimulant medications or benzodiazepines. If these medications are being sought, referral to another provider may be recommended.
Controlled substances are prescribed on a limited, case-by-case basis and may require additional evaluation, documentation, and monitoring. Prescription of controlled medications is not guaranteed and is based on clinical judgment and applicable laws and regulations. This includes medications such as: such as Adderall, Vyvanse, Concerta, and Ritalin or benzodiazepines such as: Xanax, Ativan, Klonopin, or Valium.
Controlled substances are prescribed on a limited, case-by-case basis and may require additional evaluation, documentation, and monitoring. Prescription of controlled medications is not guaranteed and is based on clinical judgment and applicable laws and regulations. This includes medications such as: such as Adderall, Vyvanse, Concerta, and Ritalin or benzodiazepines such as: Xanax, Ativan, Klonopin, or Valium.
During your initial evaluation, we will discuss your current concerns, symptoms, medical and psychiatric history, treatment goals, and any previous medications or therapies you have tried. Together, we will develop a personalized treatment plan tailored to your needs.
No. The Healing Place Psychiatry is not an emergency or crisis service and does not provide 24/7 coverage. If you are experiencing a medical or psychiatric emergency, having thoughts of harming yourself or others, or require immediate assistance, call 911, go to the nearest emergency room, or contact 988 for immediate support.
